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Frequently Asked Questions
What is my shipping cost?
Free Shipping over $35. Otherwise a flat rate of $5 applies. All items are shipped by USPS Ground Advantage. An average of 2 days for most.If you are looking for something to be shipped at a quicker rate, please contact me.Faster shipping rates will require a cost.International shipping will be at USPS shipping rates.
Do I take custom requests?
Yes! If you love a certain piece, but are looking for a different color choice or different sizing, please reach out to me by email, text, or chat. I will be happy to assist you in creating a custom piece.
How are bracelets sized?
Many wrap bracelet are adjustable by 2 to 3 lengths. A button and button hole acts as a clasp. Most will fit a average women's wrist, from smaller 6 inch up to 7.5 inches. When sizing add a half inch to your measurement for a comfortable fit. 5 wrap bracelets are designed to go further up the wrist, so measure at the thicker part of the wrist for a better fit.Men's and Unisex bracelets are designed for a larger wrist, from 7 inches to 9 inches. Some are adjustable, some are not. A average men's bracelet is 8 inches. All descriptions will give a size measurement. I am happy to customize a bracelet to an exact fit. Reach out by email or chat.
Why does the number of wraps matter when choosing a bracelet?
Unlike a traditional bracelet, a wrap bracelet doesn't sit in one place on your wrist. Each additional wrap travels progressively higher up the wrist and onto the arm.This means that two people with the same wrist measurement may find different wrap styles more comfortable.Single and double wraps offer the most flexibility in fit, while multiple-wrap styles have a more specific fit as they travel farther up the arm. If you're unsure which style is right for you, I'm always happy to help.
Watch this video to learn how to put on a wrap bracelet!
What should I do if my jewelry piece is broken?
Please contact me at my email, info@kathrynmarie-designs. I repair any of my hand made pieces with normal wear whenever possible. This is a complimentary service.
What payment methods are accepted?
Credit cards, PayPal, Apple Pay, Google Pay, Venmo and offline payments. All transactions are secure and encrypted.
How long does it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times vary based on your location, but most orders arrive within 3-5 business days.
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